Cell2Swap (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using Cell2Swap, you agree to this Privacy Policy.
Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and shipping address.
Account Information: Information related to your account, including username, password, and profile details.
Transaction Information: Information about the transactions you perform on our platform, including items listed, purchased, or swapped.
Payment Information: Payment details required to process transactions, such as credit card information or PayPal details. We use third-party payment processors to handle this information securely.
Technical Information: Information about your device and internet connection, including IP address, browser type, operating system, and usage data.
To Provide and Improve Our Services: Processing transactions, facilitating communication between buyers and sellers, and improving user experience.
To Communicate with You: Sending updates, notifications, and administrative messages related to your account or transactions.
To Personalize Your Experience: Customizing the content and recommendations based on your preferences and activities.
To Ensure Security: Monitoring and enhancing the security of our platform to protect against fraud and unauthorized access.
To Comply with Legal Obligations: Fulfilling legal requirements and responding to legal processes.
With Service Providers: Sharing information with third-party service providers who assist us in operating our platform, processing payments, and delivering services.
With Other Users: Facilitating transactions by sharing relevant information (e.g., shipping address) between buyers and sellers.
For Legal Reasons: Disclosing information when required by law or in response to legal requests, such as subpoenas or court orders.
With Your Consent: Sharing information with your consent or at your direction.
Access: Request access to your personal information.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Objection: Object to the processing of your personal information.
Restriction: Request restriction of the processing of your personal information.
Portability: Request a copy of your personal information in a portable format.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
2. How We Use Your Information
We use the information we collect for various purposes, including:
3. Sharing Your Information
We may share your information in the following circumstances:
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. Cookies help us enhance your experience by remembering your preferences and visits. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security measures are completely infallible, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us at support@cell2swap.com.
8. Children’s Privacy
Cell2Swap is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@cell2swap.com.
